Guest Service Agent / Night Auditor

HOLIDAY INN EXPRESS & SUITES
Job Description

We are currently accepting applications for a full time guest service agent/night auditor for our select service hotel. Hours will be two to three second shifts (3pm-11pm) and two night audits (11pm-7am) per week. This is a high guest impact position; a great personality and enjoyment in working with people are a must!

Duties include; greeting guests upon arrival, checking guests in and out of the hotel, creating reservations for guests calling by phone, various other duties as needed to provide exceptional service. Night audit duties include: closing the business day, completing basic data entry of financial numbers.
As we are a 24/7 business, weekends and holidays are required; holiday pay available for major holidays worked.

We are a very service-driven hotel; guest service agents are empowered and required to address and solve guest issues promptly. In turn, we provide a positive working environment, competitive pay, and a great group of people to work with. Come be a part of our team!  Please apply via Indeed or in person (no phone calls please) at 197 S. Rand Rd, Lake Zurich, IL.

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